Shipping policy

At OOJIE FASHION PRIVATE LIMITED, we carefully pack every order to ensure your products reach you safely and in good condition.

Order Processing Time
Orders are usually processed within [1–3 business days] after payment confirmation. Orders placed on Sundays or public holidays will be processed on the next working day.

Shipping Time
Once dispatched, delivery usually takes [3–7 business days] depending on your location and courier availability. Delivery timelines may vary during festivals, sale periods, public holidays, or due to unforeseen courier delays.

Shipping Charges
Shipping charges, if applicable, will be shown at checkout before you complete your order. We may offer free shipping on selected orders, products, or promotional offers.

Order Tracking
Once your order is shipped, tracking details will be shared with you via email, SMS, or WhatsApp, wherever applicable.

Delivery Address
Please ensure your shipping address and contact number are correct before placing the order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address details.

Damaged or Missing Items
If your package arrives damaged or if any item is missing, please contact us within 24 hours of delivery with an unboxing video and clear photos of the package and product. Claims made without proper proof may not be accepted.

International Shipping
Currently, we ship within India only. International shipping may be introduced in the future.

Contact Us
For any shipping-related queries, please contact us at:

Email: saiku.india@gmail.com
Phone / WhatsApp: +91-8955989123